Shipping & Returns
At our store, returning products is a breeze. We're committed to providing a stress-free shopping experience and earning your repeat business, no matter how many tries it takes"
We offer a 30-day, no-questions-asked return policy on all products sold on our site. We'll even accept returns on items without their tags. Our goal is to leave you saying 'wow' and inspire you to tell others about us. Return shipping is on us and there are NO restocking fees deducted from your refund We realize that some purchases require a longer return window, especially when it comes to baby-related items and gifts. That's why we offer a 90-day return period for products in new condition with all tags attached. Please be aware that return shipping is not included in this type of return, but there are no restocking fees if the item is returned in a re-sellable condition How to start return process Click "contact us" and request return authorization. We'll reply within 24 hours with all the deets. Once we receive the item back, we'll process your refund in just 3-5 days. Easy peasy baby squeezy! If you need an exchange or replacement, please place a new order while filing for a return on the old purchase. This way, we can ensure that the replacement you need is in stock and can be shipped out immediately. Plus, it saves us the hassle of having to do a price adjustment if the replacement item is of a different value. Thanks for helping us make the process smoother for you!How fast will my product ship out if I place my order now?
Well, buckle up because our state-of-the-art Direct to Consumer warehouse is lightning-fast! We can pick, pack, and ship your order within minutes of receiving it. So, if you place your order as late as 2pm Eastern time, you can still rest assured that it'll be on its way the very same day. Now that's what we call speedy service!
Where can I obtain coupon codes?
Who needs coupon codes when you've got our awesome volume discounts! While you're shopping for all your favorite baby goods, simply add items to your cart and our handy-dandy multiplier will automatically add discounts based on the quantity of items in your purchase. So, the more you bundle up, the more you save! No coupon codes required.
What is the return policy?
We want you and your little ones to be completely satisfied with your purchase. If for any reason you're not, don't sweat it! Products in new condition with tags still attached can be returned for a full refund within 90 days of purchase. And if you change your mind about any other merchandise, you can return it with no questions asked within 30 days of purchase. Plus, we never charge restocking fees on returns. Check out our complete return policy for more details.
What payment methods do you accept?
We believe in making the checkout process as quick and easy as possible. That's why we offer a variety of payment options, including PayPal, Google Pay, Amazon Pay, Stipe and others. With just one click using your existing payment wallets, your order will be ready to be picked and packed. Say goodbye to tedious forms and menus and hello to hassle-free checkout!
Will you keep my information private or sell it to third parties?
At our baby goods centric company, we take your privacy seriously. Any information collected during the checkout process will only be used internally to enhance your shopping experience. We value your trust and will never sell your information to third parties. For added security and convenience, we recommend using one of our third-party checkout wallets, such as Amazon or PayPal. For more details on our privacy policy, please refer to our website.
Is there a live person I can speak to?
Absolutely! If you need any assistance, we're always here to help. Just start a chat by clicking here or give us a call toll-free at (917) 924-0423. Our friendly customer service team is available to answer any questions you may have and help you find the perfect products for your little one. Don't hesitate to reach out!
