Frequently asked questions
How fast will my product ship out if I place my order now?
Well, buckle up because our state-of-the-art Direct to Consumer warehouse is lightning-fast! We can pick, pack, and ship your order within minutes of receiving it. So, if you place your order as late as 2pm Eastern time, you can still rest assured that it'll be on its way the very same day. Now that's what we call speedy service!
Where can I obtain coupon codes?
Who needs coupon codes when you've got our awesome volume discounts! While you're shopping for all your favorite baby goods, simply add items to your cart and our handy-dandy multiplier will automatically add discounts based on the quantity of items in your purchase. So, the more you bundle up, the more you save! No coupon codes required.
What is the return policy?
We want you and your little ones to be completely satisfied with your purchase. If for any reason you're not, don't sweat it! Products in new condition with tags still attached can be returned for a full refund within 90 days of purchase. And if you change your mind about any other merchandise, you can return it with no questions asked within 30 days of purchase. Plus, we never charge restocking fees on returns. Check out our complete return policy for more details.
What payment methods do you accept?
We believe in making the checkout process as quick and easy as possible. That's why we offer a variety of payment options, including PayPal, Google Pay, Amazon Pay, Stipe and others. With just one click using your existing payment wallets, your order will be ready to be picked and packed. Say goodbye to tedious forms and menus and hello to hassle-free checkout!
Will you keep my information private or sell it to third parties?
Is there a live person I can speak to?
Absolutely! If you need any assistance, we're always here to help. Just start a chat by clicking here or give us a call toll-free at 917-924-0423. Our friendly customer service team is available to answer any questions you may have and help you find the perfect products for your little one. Don't hesitate to reach out!